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How Custom Healthcare App Development is Revolutionizing Employee Health
In the U.S., at a time when anxiety affects 1 in 5 adults per year (18%) and obesity rates continue to rise to 39.6% (2016), it’s more important than ever to provide employee mental health programs to help every individual’s well-being.
Studies show that employee mental health programs are gaining popularity and importance to employees. 87% of employees consider health and wellness offerings when choosing an employer. Employers can save $3.27 per $1 investment into a workplace wellness program.
Our client envisioned changing how we offer employee wellness through employee health management software. This customer is using data from custom home health testing kits. Kits analyze information such as cholesterol, stress, and more. Data from these tests are sent to individual and corporate reporting websites.
Employers can view data and reports for all employees to make an informed, data-driven decision about the best workplace wellness programs to offer. Individuals are able to log in, view their results, and receive recommendations for additional programs to help with any needed areas of health.
We partnered with this entrepreneurial client in early 2019 to work toward a custom healthcare app development plan. We built the corporate reporting website for this program, which ultimately involved data integration and report building. With the needed data, employers can give their employees a customized experience to revolutionize an already important aspect of our work lives while protecting their most valuable asset: their people.
Services
Web Application Development, Data Integration
Technologies
C#, MVC, ChartJS, SQL Server, MySQL, PGP Encryption, Secure FTP
Project Locations
San Diego, CA | Cairo, Egypt
Industry
Life Sciences
Size
51-200 employees
Customer Since
2019
The Challenges of Building an Employee Health Management Software
Our client had an idea for improving how workplace employee mental health programs are chosen and offered. With no internal technical team, they needed to use an external software partner to bring their idea to fruition. While it is common to have business requirements in software engineering, we had to convert business requirements to technical requirements.
Another hurdle, one that we commonly face with new clients, is trust building. We needed to show our customer our one-team mentality. We needed to demonstrate our ability to speak their language, brainstorm, present solutions, and narrow down exactly what we needed to succeed at this project.
The most crucial aspect for the team to get right was sorting and identifying the correct requirements. This way, we were closer to our custom healthcare app development.
“You had to meet [our customer] in person to gain his trust. This was one of the challenges: he doesn’t trust people easily.”
– Integrant Technical Project Lead
During the initial stages of the project, we discovered that this new website needed to work with two additional websites. One was an internal website, and the second was an external one belonging to a third-party partner who would assist with the corporate wellness programs.
We needed to align the technologies to ensure everything was integrated smoothly, our data was appropriately managed, and we were generating the desired anonymized reports.
In sum, an intimidating amount of orchestration needed to happen, but we were up for the challenge!
The Solution that Led Us to Develop an Employee Health & Wellness Software
Trust Fall!
Because this was our first project with this client and the only initial requirements we received were related to the business, our Technical Project Lead (TPL) kicked off our partnership onsite at our customer's headquarters. This allowed us to understand better the team, the business, and the project's goals.
A tremendous amount of preparation and communication needed to be done for the project to start successfully. We identified, focused, and prioritized the features that needed to be incorporated into the employee mental health programs.
Converting Business Requirements to Technical Requirements
With our TPL acting as a business analyst (BA), we pinpointed features by digging deep and asking many specific questions. This helped twofold. We were able to focus the project and conduct impact analysis for any features that would not directly impact the goal. In addition, we were able to prioritize what we built and presented to the customer first.
After two weeks of discussions, presenting options, and impact analysis, we successfully transformed their business requirements into software engineering requirements and figured out how to test them.
Tech Stack, Integration, and Reporting
When building our tech stack, some technologies had to be included on our list to integrate with the two other websites effectively. Some of these technologies needed the components we needed to effectively complete the data integration for the employee health management software.
For example, we used ChartJS, a custom reporting tool, but we could only implement some of the desired features. Our engineers coded on top of these stock libraries to boost the functionality and provide the aggregated reports needed for the custom healthcare app development.
This additional coding allowed us to build a dedicated reporting engine since many reports were similar. The reporting engine saved almost 500 hours of development time by creating thirty-seven reports.
Custom Healthcare App Development: Final Outcome
Our approach to this project was as a team. At the finish line, we owe the project's success to the joint effort between our and our client's teams.
Project Completion Date: November 2019
With the new corporate website, companies can figure out and choose employee mental health programs that help their employees reach the best state of mind and health.
“When prioritizing requirements and change requests, I would tell [our customer], it will not serve our goal. We need to focus on our goal.”
– Integrant Technical Project Lead
Better Data Makes Health Easier
But at the core of this project was our understanding of our customer and being able to convert business requirements into technical specifications. You need data to give accurate and precise measurements of employee health consistently. And you need to have instant access to make use of it.
Less Work
Test data gets sent to the product website for our client and then aggregated on the corporate website. This matters because it automated the consolidation process (less work, better data).
Personalization
The client also wanted to represent the robots' usage data as a heat map. This feature wasn't available in the original application, requiring our team to innovate and develop an entirely new UI and UX from scratch.
Wrap Up
The development of a custom healthcare app for employee health management is a complex undertaking that requires careful planning, collaboration, and technical expertise.
By following a data-driven approach and working closely with the client, Integrant was able to successfully develop a solution that met the client's needs and improved the way employee mental health programs are offered. This project demonstrates the power of custom software development to address specific business challenges and create innovative solutions.
If you have a great business idea and are ready to meet the team that will translate it into your winning technical solution, we're here to help! Use the form below to let us know you're interested in a free technical consultation with our expert team.
